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Upad has been recognised for its outstanding customer service to its clients for the second year running, by the biggest award scheme in the UK residential property industry.

The ESTAS, sponsored by Zoopla, determines the best letting agents in the UK through research carried out amongst customers. This year saw record entries making the competition the toughest yet and one of the biggest surveys in the UK property industry, with 36,000 customers completing one of the online ESTAS surveys.

Letting agents have been shortlisted in 24 regions around the UK. The regional and national winners will be announced at the 15th annual ESTAS ceremony at the Grosvenor House Hotel in London on 20th April.

The awards will be presented by TV property expert Phil Spencer in front of 1,000 of the UK’s top property professionals, Spencer said “Any firm that enters The ESTAS has already sent a clear message that they are passionate about customer service so to make it on to the shortlist is a huge achievement in itself”.

Upad are thrilled to have once again been shortlisted for Best Online Agent in recognition of outstanding service to our landlords. Last year we won this category and hope to make this a two year streak with a win this year.

Upad CEO James Davis says:
"I’m thrilled to yet again be shortlisted for ESTASs Best Online Agent – and it was the entire team that achieved this – it takes the guys taking calls, our developers and so on to ‘impress customers’. This award means even more as it was voted by our landlords and we had an incredible rating score- proving our dedication to top notch customer service pays off".

A big thank you once again to everyone who voted for us at this year’s awards- let’s hope it’s another big win for Upad!

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By Lucie Geller
02 Mar 2018

Categories: Online Lettings Agent, Upad, News

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